About Us

About Us

Our experienced team makes your dream of owning property a reality!

Andrew and Kirsty Best established Living Home Loans in 2016, because they wanted to help property buyers achieve financial peace of mind. They saw a mortgage broker's role as a way to offer clients choices in the property purchasing process, and to ensure their clients could still maintain the lifestyle they wanted.

Living Home Loans aims to cultivate property ownership dreams by securing your key to success.

Unlike many other brokers, Living Home Loans don't stop at obtaining your property loan. They aim to build a long-term relationship with you, ensuring they focus on your best interests. They'll work with your real estate, builder and solicitor to ensure the home finance process runs smoothy. They'll also stay in contact with you, to ensure your loan continues to be the right loan for you and your changing circumstances.

They understand your unique set of circumstances, means you require home finance that suits your current lifestyle and future goals.

Director/Senior Mortgage Broker

Kirsty Best

Kirsty Best was a former Science teacher and an Australian Longboard Surfing Champion. She leverages both her problem-solving skills and drive to excel in her current roles at Living Home Loans. Kirsty believes in the power of being genuine, seeking knowledge and strong relationships with her clients in order to achieve outstanding results. With her industry recognised expertise, Kirsty is highly qualified to handle all the financial requirements, allowing her clients to focus on the excitement of their new property.

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Senior Mortgage Broker

Emma Klingner

Emma Klingner has over 18 years of experience in finance and lending. With a background in banking and property strategy, she brings both knowledge and real-world experience to every client she works with.

Emma is passionate about helping people make confident property decisions whether it’s buying their first home or building a long-term portfolio. She believes in keeping things simple, being genuine, and building strong relationships to achieve the best outcomes for her clients.

Known for her calm and supportive approach, Emma guides her clients through the process with clarity and care, so they can focus on the excitement of what’s ahead.

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Natasha Pointer Coolangatta Mortgage Analyst Living Home Loans

Business Development Manager

Andrew Best

Andrew Best transitioned from a military and musical education career to become the driving force behind Living Home Loans. He ensures our clients are highly impressed with all that we do, maintaining a strong customer service focus. Andrew excels in finding creative solutions for all things business, drawing on his own background as a mortgage broker. He is also a natural at building business networks and community based initiatives.

Mortgage Broker

Natasha Pointer

Natasha Pointer is an experienced Mortgage Broker who has attention to detail, adaptability, and exceptional organisational skills. She is an excellent member of our team as she is committed to supporting her clients and delivering outstanding results. Natasha has an effective blend of efficiency and warmth, balancing her professional ambitions with her family life as a devoted parent to two young children. Natasha’s personal interests include being an avid reader and cake decorator.

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Mortgage Analyst

Sarah Tait

Sarah Tait has been the longest serving staff member of the Living Home Loans team. She is a steady achiever who can be relied upon to deliver excellent client outcomes. Sarah has a creative and kind nature, and she is highly valued for her contributions to building smooth processes for our brokers and our clients. She really enjoys helping out wherever she can and also being a central part of our vibrant team.

Mortgage Analyst

Mark

Mark is a dedicated Mortgage Analyst specialising in the processing of home loan applications. With a strong eye for detail and a thorough understanding of lending requirements, Mark supports brokers by managing documentation, verifying client information and ensuring each application is accurate, compliant and ready for submission. Mark’s goal is to streamline the loan process, minimise delays and help clients move smoothly from application to settlement with confidence. When he’s not working, Mark enjoys live music; spending time with his young family and also trips to the beach.

Mortgage Analyst

Neka

Neka is a member of the Living Home Loans team with over six years experience as a Mortgage Analyst. Neka’s commitment to working efficiently combined with her strong work ethic, makes her a reliable and valued support within the team. Neka enjoys the challenges of her role and finds great satisfaction in helping clients secure their home loan. Outside of work, Neka loves reading books and exploring new food experiences as a self-proclaimed foodie.

Ready to chat to one of our team?

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Our Recent Reviews

Natasha was always available to answer questions and guide us through the mortgage application process and gave us great insight into our borrowing power and options early in our journey

Grant Bates

The team at Living Homeloans were outstanding throughout our home buying process. They were helpful and supportive every step of the way. As first home buyers, we really appreciated the extra effort they went to in guiding us through the whole process. Strongly recommended!!!!

Riaan Venter

Amazing experience very professional with my speedy refinancing

Blake Banham

Natasha, Kirsty, Andrew and the team at Living Home Loans are fantastic - would absolutely recommend to anyone. Natasha helped us literally every step of the way, and was always so prompt at responding to any of our questions. As first home buyers, we felt completely supported, and Natasha’s help took so much stress out of the equation. It all came together so quick, and when we finally signed a contract, our home loan approval was finalised well before the time due. Thanks again guys, we really couldn’t have done it without you.

Ellen Notaro

Frequently Asked Questions

Why should I use a Mortgage Broker?

Mortgage Brokers are there to help you find the right loan whether it be from the major banks, smaller lenders or other sources. We have a broad range of products (more than any single lender can offer) which means we can do all the legwork to find the right loan for you.

Do you charge a fee or are the any hidden costs?

Living Home Loans generally charges no fee. However, there are some more complex situations where a small fee is applicable although this will be discussed in your meeting. There are no hidden costs at all.

What kind of interest rates can you offer?

We look at a wide range of products available from Banks, Credit Unions & other lenders across the country. This means we can search thousands of products and make sure we're always recommending the best Home Loans for our clients.

Who owns Living Home Loans and are you part of a Franchise?

We are a family owned business who is not affiliated with any franchise or outside enterprise. Living Home Loans values this independence, and we work hard to look after our community of valued clients.

Can you help First Home Buyers?

We love helping First Home Buyers! We're experts at the entire process and can help you get the right Home Loan. We're also across the various schemes to help First Home Buyers such as the First Homeowners Grant and the various stamp duty exemptions available.

Can you help with refinancing an existing Mortgage?

Of course! We believe that we can find the best interest rate for your refinance, whether it's a Home Loan or Investment Loan.

Can you only help with Home Loans?

We can help with Home and Investment Loans, Construction Loans, Car Loans, Personal Loans and much more. If you're looking to borrow to buy something, we can probably help.

Does Living Home Loans help Self Employed borrowers?

It can be as easy for business owners to get finance as anybody else. We bring solutions to Self Employed borrowers, such as using BAS statements as a means of adequately demonstrating your capacity to service a loan.

Are your Mortgage Brokers licensed and accredited?

All of our Mortgage Brokers are accredited and members of the Finance Brokers Association of Australia. They are extremely professional and provide exceptional service across a range of lending options.